Privacy Policy

Last Updated: 02/18/2025

  1. Introduction

Oralome (“we,” “us,” “our”), operated by Zeda Tech Ltd, provides a consumer-focused platform for education, self-guided checklists, and remote guidance about oral malodor (chronic bad breath) and oral microbiome awareness. Oralome is not a medical provider or laboratory and does not diagnose, treat, or perform tests. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and Service.

By using the Service, you consent to the practices described here. If you do not agree, please do not use the Service.

  1. Information We Collect

2.1 Information You Provide
• Account details: name, email address, password, and billing/contact information if applicable.
• Self-assessment inputs: responses to symptom, lifestyle, hygiene, and oral-health prompts you choose to provide.
• Communications: messages, support requests, and feedback.
• Preferences: language, notification settings, and other profile choices.

2.2 Automatically Collected Information
• Device and usage data: IP address, browser type, device type, operating system, pages visited, and engagement metrics.
• Cookies and similar technologies to enable authentication, security, and analytics.

2.3 Third-Party and Derived Information
• Information from service providers (e.g., payment processors, analytics, email delivery).
• Derived insights (e.g., aggregated engagement trends) used to improve the Service.

  1. How We Use Your Information

    • Provide and maintain the Service, including guided assessments and educational content.
    • Communicate with you about the Service, updates, and support.
    • Personalize your experience and recommend resources.
    • Monitor security, prevent fraud, and enforce our Terms.
    • Comply with legal obligations and protect our rights.

We do not use your information to make medical diagnoses or treatment recommendations.

  1. Data Sharing and Disclosure

We do not sell your personal data. We may share information:
• With vendors and service providers who support our operations (e.g., hosting, analytics, payments, email) under confidentiality obligations.
• With prospective or actual partners (e.g., laboratories) to support clinician-facing experiences, subject to separate agreements and only as permitted by law.
• When required by law, subpoena, or to protect rights, safety, or property.
• With your consent.

  1. Data Retention

We retain your information while your account is active and as needed to provide the Service. We may retain limited records after account closure as required for legal, security, or operational purposes. You may request deletion where permitted by law (see Section 8).

  1. Security

We use administrative, technical, and physical safeguards to protect your information (e.g., access controls, encryption in transit where appropriate, secure development practices). No system is completely secure; we cannot guarantee absolute security.

  1. Children

The Service is not directed to children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect information from children. If you believe a child has provided us data, contact us so we can delete it.

  1. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal data, and to object or restrict certain processing. You may also manage cookies through your browser settings (some features may be affected). To exercise rights, contact us using the details below.

  1. International Transfers

Your information may be processed in countries other than where you reside. We take steps to protect data in line with this Policy and applicable law when transferring information.

  1. Contact Information

If you have questions, concerns, or requests, contact:

Oralome (by Zeda Tech Ltd)
Email: support@oralome.com

  1. Changes to this Policy

We may update this Policy periodically. The “Last Updated” date will reflect the latest version. Material changes will be communicated via email or in-product notice where required. Continued use of the Service means you accept the updated Policy.